Salescheck.ioHelp CenterTroubleshooting & FAQ
Fixes for the most common issues teams run into.
A lookup keeps coming back UnknownMissing country or MCC data on the record.
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My CRM records aren't getting a scoreSync and connection issues to check first.
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A provider API key stopped workingHow to tell, and how to fix it.
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I can't invite a teammateUsually a seat limit — how to check and fix it.
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I don't see Risk categories, Rules, or Audit logCompliance access hasn't been granted yet.
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My Google Sheets rule sync isn't updatingCommon causes and how to re-check the connection.
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My card was declined, or my trial just endedWhat happens to your data and access.
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