Salescheck.ioHelp CenterManaging seats
Who counts as a seat, and used vs available.
Your plan includes a fixed number of seats. A seat is billed per unique person, not per login — here's exactly how that's counted and where to check it.
What counts as a seat
A seat is counted once per unique email address across:
- Everyone with a Salescheck.io login — accepted team members plus outstanding pending invitations.
- Anyone found in a connected CRM (HubSpot, Pipedrive, or Salesforce), if you've connected one.
If the same person appears in both — say, they have a Salescheck.io login and a user account in your connected CRM — they're deduplicated by email and only billed for one seat, not two.
Where to check used vs available seats
In the sidebar, go to Team management → Team.
At the top of the page, you'll see Used and Available seat counts, along with a Who counts as a seat explainer covering the same rules above.
Seats and your bill
Because seats are deduplicated by email across Salescheck.io and any connected CRM, your seat count can change without you directly adding a teammate. Two common ways it increases:
- Inviting a new teammate to Salescheck.io.
- Connecting a CRM, or a CRM gaining new users, that introduces email addresses not already counted.